配送ポリシー
Shipping Policy
Thank you for shopping with E-GANG.
All orders are shipped from Japan.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be longer during holidays, sales periods, or due to unforeseen circumstances.
Shipping Destinations
We currently ship to selected countries and regions worldwide.
If your country is not available during checkout, we are currently unable to ship to your location.
Delivery Time
Estimated delivery times vary depending on the destination country and customs procedures.
Typical delivery times:
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Asia: 3–10 business days
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North America: 5–14 business days
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Europe: 5–14 business days
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Oceania: 5–14 business days
Please note that these are estimates and are not guaranteed.
Customs Duties and Taxes
International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country.
These charges are not included in the product price or shipping cost.
Order Tracking
Tracking information will be provided by email once your order has been shipped.
Lost or Delayed Shipments
E-GANG is not responsible for delays caused by customs clearance, shipping carriers, weather conditions, or other circumstances beyond our control.
If your package appears to be lost, please contact us and we will do our best to assist you.
Contact
If you have any questions regarding shipping, please contact us: